Question: How do I transfer my BluefishRx data to my new handheld?
Answer:
Every time you hot sync your handheld your entire patient, Rx and Charge data is backed up to your PC. If you lose your handheld it is a simple process to restore your data to your new handheld.
To restore your data simply put the new handheld in its cradle and press the hot sync button. You will be asked to select a current User Name or create a new one for the device. Select the User Name you used with your old device. All the data will be restored to the new device automatically.
You will need to email us unlock@bluefishRx.com before accessing your patient data. This is a security feature required by a number of states to prevent unauthorized access to your patient data. We will send you a special file to hot sync to your Palm. This file will unlock the program (you will need to enter your password if you are using the BluefishRx encryption features).
Alternatively if you want to use a new user name you can find your specific patient, log and favorites data in the backup directory for your Palm device. Copying these files and hot syncing them to your new device will restore all your data. Copy all the files beginning with BFRx and hot sync them to your new device. Also copy the InkToolsDB.pdb file and hot sync it to your handheld. The backup directory is usually found on your desktop in the Program Files > Palm > Hot sync name folder.
Keywords: Restoring data to a new handheld, backing up data
Every time you hot sync your handheld your entire patient, Rx and Charge data is backed up to your PC. If you lose your handheld it is a simple process to restore your data to your new handheld.
To restore your data simply put the new handheld in its cradle and press the hot sync button. You will be asked to select a current User Name or create a new one for the device. Select the User Name you used with your old device. All the data will be restored to the new device automatically.
You will need to email us unlock@bluefishRx.com before accessing your patient data. This is a security feature required by a number of states to prevent unauthorized access to your patient data. We will send you a special file to hot sync to your Palm. This file will unlock the program (you will need to enter your password if you are using the BluefishRx encryption features).
Alternatively if you want to use a new user name you can find your specific patient, log and favorites data in the backup directory for your Palm device. Copying these files and hot syncing them to your new device will restore all your data. Copy all the files beginning with BFRx and hot sync them to your new device. Also copy the InkToolsDB.pdb file and hot sync it to your handheld. The backup directory is usually found on your desktop in the Program Files > Palm > Hot sync name folder.
Keywords: Restoring data to a new handheld, backing up data
posted by James Fisher at 9:35 PM
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