Question: My printer has worked fine and all of a sudden I can't print Rx's via IR

Answer:

If you haven't made any changes to the handheld printer preferences it is likely that the IR port on either the printer or the handheld has locked up. To fix this issue soft reset your handheld and power the printer (and IR adapter) off for 30 seconds.

This will restore the IR port and likely fix your printing issue.

Keywords: Printing Problems, IR Printing, Printing Troubleshooting